Question 1

What is Helvino POS?

Accepted Answer

Helvino POS is an all-in-one point-of-sale and management system for cyber cafés, bookshops, stationery shops and print & copy centres in Kenya. It handles sales, internet session billing, inventory, customers, expenses, shifts and reports in one place.

Question 2

How much does Helvino POS cost?

Accepted Answer

You start with a free 5-day trial. After that, the first year costs KES 50,000 and renewal is KES 15,000 per year.

Question 3

Can it time and bill internet sessions?

Accepted Answer

Yes. Internet sessions are timed automatically with per-minute billing, computer assignment and full usage history, so every minute on every computer is paid for.

Question 4

Does it accept M-Pesa payments?

Accepted Answer

Yes. Helvino POS supports M-Pesa STK Push with real-time payment confirmation, alongside cash and customer credit accounts.

Question 5

Can I bill printing, photocopying and other services?

Accepted Answer

Yes. You can set your own rates for black & white and colour printing, photocopying, scanning, lamination, binding and any other service, and sell them from the same POS screen as your products.

Question 6

Can my staff have their own logins?

Accepted Answer

Yes. Every employee gets their own account with a role from cashier to admin, each cashier opens and closes their own shift, and every action is recorded in an audit trail.